Interoperability is an essential element of any strategy if policing is to exploit the benefits of new and emerging technologies to deliver a service to our communities that is reassuring, efficient and effective at the earliest point of contact.

In the first webinar, attendees will be provided with an overview of the strategic approach to transforming contact and addressing the business problems this area of policing is facing.

The session will explore how common public contact platforms are being implemented to provide a more universal and seamless experience for the public, and the challenges in linking systems and managing data across forces to support productivity improvements.

The challenges faced by policing are not unique and the demands on policing are, in some cases, symptomatic of similar challenges in partner organisations. Contact Management lends itself to innovation and new technology and therefore sustainable solutions require a collaborative approach with those organisations and commercial suppliers.

Speakers will include:

Assistant Chief Constable Catherine Akehurst

NPCC National Contact Management Lead

Deputy Chief Constable Simon Megicks

NPCC Digital Public Contact Programme Senior Responsible Officer

Simon Hall

techUK Justice and Emergency Services Interoperability Forum

Future webinars in this series will include:

• Improving Public Engagement
• Youth Engagement
• Enhancing Contact through Artificial Intelligence

Access to the series will be free to all members of recognised law enforcement agencies and the wider criminal justice sector. 

Appropriate private sector organisations will be able to gain access to the series for a fee. Discounted rates will be available to members of Tech UK.