The Policing Tech Forum, in collaboration with the National Police Chiefs’ Council and techUK, are delighted to announce our inaugural series of webinars looking at the current and future direction of technology across the policing family. 

Tuesday 25th February 2025, 10:00 - 11:30 GMT 

Webinar 4: The Role of AI in Contact Management

No, this isn’t the rise of the machines in police control rooms—but it is a significant step forward in how AI can transform contact management across policing.  How AI can help help officers and staff by providing contact handlers with real-time access to critical information, enhancing their ability to assess threat, risk, and harm. It also unlocks valuable historical insights from data-rich contact systems and supports the triage of 101 calls, improving efficiency and response times.

 Join us as we hear from the NPCC’s Digital Public Contact Programme on how it is working with forces to bring these innovations to life. You’ll also gain insights from force leaders who are already seeing the early benefits of AI-driven proof-of-concepts in action.

Webinars sponsored by:

Access to the series will be free to all members of recognised law enforcement agencies and the wider criminal justice sector. 

Appropriate private sector organisations will be able to gain access to the series for a fee. Discounted rates will be available to members of Tech UK. 

If you are interested in becoming involved with the PolicingTechForum and would like further information, please email info@cjsevents.co.uk